Legal Disclosure

Business Name	pono LLC (pono合同会社)
Representative	Yuki Kondo, Representative Director
Address	Risona Kudan Building 5F, 1-5-6 Kudanminami, Chiyoda-ku, Tokyo 102-0074, Japan
Phone	Disclosed without delay upon request. Please contact us at support@ponoand.com.
Email	support@ponoand.com
Services	Accommodation services at private villas in Okinawa Prefecture, Japan
Pricing	As displayed on the website (tax included). Cleaning fees are shown separately at the time of booking.
Additional Costs	Cleaning fee (varies by property, displayed during booking)
Payment Method	Credit card (via Stripe)
Payment Timing	Full payment is required at the time of booking confirmation.
Service Delivery	Accommodation is provided from the check-in date specified in the confirmed reservation.
Cancellation Policy	Varies by accommodation plan. Specific cancellation terms and applicable refund percentages are displayed during the booking process.
Refunds	Refunds after check-out are not available. For cancellations before check-in, the applicable cancellation policy applies.
Vacation Rental License	pono 118: Hokuhoken No. R6-102 (北保第 R6-102号) pono 02: Hokuhoken No. R5-96 (北保第 R5-96号)

This disclosure is made in accordance with Japan's Specified Commercial Transaction Act (特定商取引法). Last updated: March 2026.